Superpowers voor passagiers
Henk Jan Gerzee is an experienced Chief Digital Officer and CIO, specialized at driving sustainable growth through empowerment, data and technology. As Chief Digital & Innovation Officer of the Royal Schiphol Group he transformed a misaligned and underperforming airport to worlds best Digital Airport, by unlocking superpowers for staff and customers by leveraging data, technology and new ways of working.
Before Henk Jan joined Schiphol, he served a board member and group CIO for Dorel Juvenile (with brands like MaxiCosi, Quinny, Safety1st, Tiny Love) and other executive positions at RELX and AirFrance-KLM. He will speak about transforming businesses to digital leaders, giving superpowers to customers and staff, and share highly innovative examples to boost customer satisfaction, revenues, productivity and sustainability.